Average Score (99 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

99 Ratings

4.8 Average

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  • Pam C.08-17-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Customer service is always great

  • Cass G.08-17-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Bailey M.08-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Michael E.07-29-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Negotiations good, but sales person failed on my request. The day of, he had to correct my request. Only slack I’m giving him is he was off the day before. One other issue, he promised me a fuel tank and it was not done. He stated he will correct. The last vehicle I purchase out of state, I received “the pickle, to make me feel good”, it was a gas card for 10 cent off a gallon for 2 years and a couple of free car washes. Don’t know why Liberty does not have these feel good items.

  • William B.07-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Stephen G.07-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The professionalism of the VW staff throughout the entire repair process was exceptional.

  • Andrea C.07-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Cludia O.07-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everyone was friendly and helpful and answered my questions.

  • Beverly G.07-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Great service, great staff, great place.

  • Brenda G.07-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019