Average Score (94 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

94 Ratings

4.8 Average

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  • Alan E.09-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • William M.09-15-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

  • Edwin S.09-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Great service. The video of the inspection is a great touch. Thank you to the sales manager for retrieving keys after hours. It's should never be an inconvenience to help a customer. Thank you.

  • Mikayla K.09-11-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Every person at the dealership was so friendly and willing to help and answer questions we had. We were not looking forward to going to a car dealership to purchase a car due to pushy sales people we had dealt with when looking at other vehicles. Our salesman was not pushy and let us make our decision for ourselves.

  • Beverly G.09-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Great place, great people and outstanding service.

  • Claudia O.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Earl, service technian took the time to sit down with me & explain a couple of issues that was very helpful. I love the video they text me as they are finishing the work on my car explaining what was done & why. Will definitely recommend them to others. I had ordered my 1971 Super Beetle from the factory and owned it for 52 years when I sold it to a gentleman who was born in 1971 and had been looking for a 1971 VW Beetle and his number was 71. He paid me $7,100 for my bug that I originally purchased for $2,500. My 2022 VW is my "grown-up car!! Everyone loved my robin egg blue Super Beetle!! I did too!

  • Ann G.08-18-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Excellent service from everyone in the building! Every VW employee was helpful, considerate and genuine! I am so glad I have my vehicle serviced there.

  • Pam C.08-17-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Customer service is always great

  • Cass G.08-17-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Bailey M.08-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023