Average Score (99 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

99 Ratings

4.8 Average

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  • Gwen T.03-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Christopher D.03-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Cindy K.03-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I am new to the area and did not know what to expect. Everyone was nice, helpful and informative. The video of the work completed was very thorough. I was very pleased with the service and interaction with employees at Liberty.

  • Rikka W.03-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    THE assistance by Earl Brewer who was very knowledgeable, friendly and able to get my vehicle in for service quickly to the service provided by Brian Winter I was happy with the service and professionalism by both.

  • Alan E.03-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Tendai B.03-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Matt M.03-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Fast, friendly service and easy to understand explanations on what needed to be done and why.

  • David H.03-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • John L.03-03-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Derek O.02-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Great customer service with solid text/video updates.