Average Score (84 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

84 Ratings

4.9 Average

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  • Joseph U.10-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I was pleased with work done, as well as the complimentary inspection.

  • Ruth C.10-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everyone that I have come in contact with over the years are super customer orientated. Liberty you can be sure that your people are well versed in customer satisfaction. Kudos to Liberty and their employees.

  • Chelsey C.10-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    They went above and beyond to make sure that my appointment was at a time that worked for me.

  • Edward B.10-23-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    My service appointment was easy to schedule via the VW app. I requested a service appointment and was contacted within 24hrs with scheduling options that I could choose. The service appointment went very smooth ... check in, during the service, and check out. I was particularly impressed with the transparency of the service at Liberty VW. While waiting at the dealership, I received a text containing a link to a video walkthrough of my Cross Sport both under the hood and the complete under carriage (bumper to bumper), narrated well by the service technician ... very impressive. Completely satisfied with the service and the pricing, would highly recommend.