TYPE:ServiceMODEL:AtlasYEAR:2023
Average Score (99 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:Jetta GLIYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
The service personnel were excellent! However, they could not fix the infotainment system that continues to be a problem. They did a “hard reset” and said there was “suppose” to be a fix coming but not sure when. I have been told several owners of the 2024 Atlas are having the same problem! When is the software fix going to be available? I have to travel over 100miles RT each time I take the car in for service
TYPE:ServiceMODEL:TiguanYEAR:2019
the service was outdtanding, professional and courteous
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:TaosYEAR:2022
Great service. Love the inspection videos. Never feel rushed. They take the time to explain what they find out, listen to concerns, answer questions, and provide great service.
TYPE:ServiceMODEL:JettaYEAR:2021